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Billing / Collections

Monroe is a participating provider with several insurances including but not limited to the following:  Medicare, Medicaid, Excellus BC/BS, Wellcare and Evercare, and bills claims directly to many other commercial insurance, HMO, No-Fault and Workers Compensation carriers.  

Contact Telephone Numbers for Billing and Collections Concerns:

For dates of service prior to September 1st, 2019, please call  585-454-6215, Monday through Friday, 8:30am to 4:30pm.

For matters relating to dates of service after September 1st, 2019, please call 888-897-4893 , Monday through Friday, 8:00am to 5:00pm

If planning to visit, please call to schedule a time.  Appointments are typically available Monday through Friday from 8:30am to 3:30pm

Forms:

Billing

NEW YORK MOTOR VEHICLE NO-FAULT INSURANCE LAW ASSIGNMENT OF BENEFITS FORM
- Download PDF -

Medical Records

PATIENTíS REQUEST TO ACCESS PROTECTED HEALTH INFORMATION
- Download PDF -