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Medical Records

Our employees go through HIPAA training in orientation and are monitored for compliance. Retraining is done on an annual basis, or as necessary.
Monroe Ambulance continuously maintains the privacy of protected health information. Please see our Notice of Privacy Practices for additional information.
For questions regarding the release of medical records you may contact our medical records office by phone at 585-327-7652.
To request a copy of your records you may download the form and mail it to:

Monroe Ambulance
Attn: Medical Records
1669 Lyell Ave
Rochester, NY 14606-2311

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